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The online member's widget does not show online members. However, it is shown in the footer statistics.
Hi @kojo,
Can you provide a screenshot where the widget is not working and where the online members are shown?
when the widget is first installed, it pulls in the online members, as shore here in the dashboard.
https://share.getcloudapp.com/JruOwwWb
However, it loses the information shortly.
On the front end, it does not show in the widget area.
as shoe here=> https://share.getcloudapp.com/JruOw7LX
Make sure that all Usergroups are selected in Online Member's widget options.
You can select several Usergroups by using CTRL button
@chris yes, they are selected, it picks up the info on the backend widget, but it's not displaying on the front end.
as show here subscriber and admin group
URL so we can check?
you have activated "Project Lightspeed" in your WP-Theme, deactivate this for testing
deactivated: same issue: https://share.getcloudapp.com/L1uRYv7r
no caching installed
but according to the source code "Project Lightspeed" is active
onLoad="typeof window.lightspeedOptimizeStylesheet === 'function' && window.lightspeedOptimizeStylesheet()
deactivate again and then clear the wpForo chache
Depending on your hosting solution, you might also have some caching that happens on a server level.
@kojo This is not cache, since there is no html signature from LS cache plugin. Maybe some Litespeed optimization or something. But definitely Litespeed related.
The theme developer respond as follows
I checked your Project LightSpeed and i see that you were able to disable it already. - https://share.getcloudapp.com/lluE49Wm
Please also note that our Project LightSpeed tool is for our Thrive files & script only and it doesn’t affect the files or code of your app or any 3rd party plugin.
If you experience issues with that app or 3rd party plugins, I would recommend you to contact their support or developer instead for assistance.
________
Following this responce:
I set the site to the default WordPress theme. and the error still persists as shown here:
https://share.getcloudapp.com/BluoNKpv
I found another thread in this forum with the same issue but that thread ended without a resolution.
@kojo Personally i have no other suggestions. All i can tell you from my support experience is that what you posted in the captures, most probably comes from some kind of CONFLICT. Js or other.
Please provide admin access to your website, send the credentials to info[at]gvectors.com,
mention this topic in the email, and let me know here that you have sent the email. Thanks
Hi , I have sent the login and password
subject: https://wpforo.com/community/general-forums-bug-reports/online-members-widget-2/#post-62634
Fixed,
I recommend using Classic Widgets Plugins, it is easier to understand what's happening with the widgets.
