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[Closed] Possible wrong count of members

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Bug Reports - wpForo 2.0
Last Post by Chris 4 years ago
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 soccer247
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Jul 26, 2022 6:17 pm
(@soccer247)
Active Member
Joined: 4 years ago
[#22769]

Good everyone. I am new to wpforo. I recently turned my WordPress to wpforo. I noticed what I assume might be an error. In frontend my members count is 5 but in back it is 10. What is the cause of this and how do I solve it?


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members count
6 Replies
dimalifragis
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 dimalifragis
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Jul 26, 2022 6:27 pm
(@dimalifragis)
Famed Member
Joined: 6 years ago

This must be totally removed (since you only have a forum and nothing else):

!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more:  https://wp-rocket.me  - Debug: cached@1658844159 -->

 

https://wpforo.com/community/faq/wpforo-and-cache-plugins/

 


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 soccer247
(@soccer247)
Joined: 4 years ago

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Posts: 6
Jul 26, 2022 9:12 pm
Reply todimalifragisdimalifragis
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@dimalifragis 

How do I do that?

 Screenshot 20220726 181159

dimalifragis
 dimalifragis
(@dimalifragis)
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Jul 26, 2022 9:21 pm
Reply tosoccer247
dimalifragis
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@soccer247 Do what?

DEACTIVATE the plugin?


Robert
Posts: 10741
 Robert
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Jul 27, 2022 11:19 am
(@robert)
Support Team
Joined: 3 months ago

@soccer247,

Make  sure all users are active. wpForo doesn't show inactive users.

Go to Dashboard > Forums > Members admin page and check the Active | Inactive | Banned sub-tabs


In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

2 Replies
 soccer247
(@soccer247)
Joined: 4 years ago

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Posts: 6
Jul 27, 2022 11:45 am
Reply toRobertRobert
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@robert 

What is the criteria for active member?


Chris
 Chris
(@chris)
Joined: 5 years ago

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Jul 27, 2022 12:21 pm
Reply tosoccer247
Robert
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@soccer247,

they have to set their profile password with the confirmation email or reset password option.


In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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