Limited Support
Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the wpForo community!
Merry Christmas and Happy Holidays! 🎄
I am testing banning and un-banning a member.
The un-banned user can not view forum even though they have been un-banned. They do not see a message that says user has been banned. They are just redirected back to site homepage.
I manually synched all members.
What could be causing this issue?
I can't provide URL as I am testing in stage environment.
Thank you for your help.
please provide admin credentials of your website if that is possible, you can send it to info[at]gvectors.com, also mention this topic in the email and let me know here that you have sent the email.
I have never faced with such an issue, need to check in your website.
@chris Thank you for your response. This issue does not seem to be happening with newly created users. I will do further testing and reply to you with login if needed. Thank you.
