Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I am testing banning and un-banning a member.
The un-banned user can not view forum even though they have been un-banned. They do not see a message that says user has been banned. They are just redirected back to site homepage.
I manually synched all members.
What could be causing this issue?
I can't provide URL as I am testing in stage environment.
Thank you for your help.
please provide admin credentials of your website if that is possible, you can send it to info[at]gvectors.com, also mention this topic in the email and let me know here that you have sent the email.
I have never faced with such an issue, need to check in your website.