registration

How-to and Troubleshooting

Last Post by Chris 1 year ago

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Posts: 21

FcHD22

Topic starter

Nov 06, 2022 12:10 pm

(@fchd22)

Eminent Member

Joined: 1 year ago

So when someone registers to my page and they are emailed the URL to set a password its just reverting them back to the login page again, unsure why this is as it wasn't doing this before and I haven't changed any settings or anything. Has anyone encountered this before? If so how did you resolve please?

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registration

2 Replies

Posts: 33

VirtualVirginia

Nov 06, 2022 8:18 pm

(@virtualvirginia)

Eminent Member

Joined: 1 year ago

Not sure if this is the solution but check to make sure they are not changed to inactive from active. Something like this just happened to a user on my site and I had to reactivate them.

Posts: 3652

Chris

Nov 07, 2022 12:32 pm

(@chris)

Famed Member

Joined: 2 years ago

Hi @fchd22,

Try a new user registration, and let me know, do you get the message shown in the below screenshot:

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.