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[Closed] registration

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Posts: 21
Topic starter
Eminent Member
Joined: 2 years ago


So when someone registers to my page and they are  emailed the URL to set a password its just reverting them back to the login page again, unsure why this is as it wasn't doing this before and I haven't changed any settings or anything. Has anyone encountered this before? If so how did you resolve please?

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2 Replies
Posts: 35
Trusted Member
Joined: 2 years ago

Not sure if this is the solution but check to make sure they are not changed to inactive from active. Something like this just happened to a user on my site and I had to reactivate them.

Posts: 3650
Famed Member
Joined: 3 years ago

Hi @fchd22,

Try a new user registration, and let me know, do you get the message shown in the below screenshot: