Notifications
Clear all

[Closed] registration

3 Posts
3 Users
0 Reactions
389 Views
Posts: 21
Topic starter
(@fchd22)
Eminent Member
Joined: 2 years ago

Hi 

So when someone registers to my page and they are  emailed the URL to set a password its just reverting them back to the login page again, unsure why this is as it wasn't doing this before and I haven't changed any settings or anything. Has anyone encountered this before? If so how did you resolve please?

Topic Tags
2 Replies
Posts: 35
(@virtualvirginia)
Trusted Member
Joined: 2 years ago

Not sure if this is the solution but check to make sure they are not changed to inactive from active. Something like this just happened to a user on my site and I had to reactivate them.

Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

Hi @fchd22,

Try a new user registration, and let me know, do you get the message shown in the below screenshot: