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Nov 06, 2022 12:10 pm
Hi
So when someone registers to my page and they are emailed the URL to set a password its just reverting them back to the login page again, unsure why this is as it wasn't doing this before and I haven't changed any settings or anything. Has anyone encountered this before? If so how did you resolve please?
2 Replies
Nov 06, 2022 8:18 pm
Not sure if this is the solution but check to make sure they are not changed to inactive from active. Something like this just happened to a user on my site and I had to reactivate them.
Nov 07, 2022 12:32 pm
Hi @fchd22,
Try a new user registration, and let me know, do you get the message shown in the below screenshot:
