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Avatar (picture) not shown for some users. I checked and it is not dependent of role or usergroup. Looks like new users do not see avatar pictures in topics and posts (not even their own). I am using Ultimate Member profiles and have made following modifications (which works fine for other users).
Forum Base URL: https://excellent-bid.nl/boards
Redirect (302): /boards/profile/* => /user/$1
(Ultimate Member profile page is /user)
@Support Team: if you need URL, please provide safe way to send you a temp login URL.
Hi @basatexcellent.
Please send login details to info[at]gvectors.com email address to allow us to check it.
Update: I changed the Forum and the Category to read-only access for non logged in users and to my suprise not logged in users do see the avatars. Check here: https://excellent-bid.nl/boards/general-board/test-topic/
Some logged in users (fresh users) do NOT see the avatars on the same topic after login
Hi @basatexcellent,
Yes, thank you, we've successfully logged in.
Could you please check is the "Can view avatars" permission checked for the current usergroup or not? (Dashboard > Forums > Usergroups admin page)