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How-to and Troubleshooting - wpForo 2.0

Last Post by IsabelG 8 years ago

13 Posts

3 Users

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Posts: 15

IsabelG

Topic starter

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Nov 27, 2018 2:44 am

(@isabelg)

Active Member

Joined: 8 years ago

[#7191]

Hi. I asked about this last week but for some reason my account here wasn't working and now I can't find the topic.... So I have to ask again so I can see the full reply 😬 sorry haha.

I attached a screenshot with the problem. A few users have this question mark. I tried clicking on "Delete All Caches" but I don't think that helped.

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12 Replies

Posts: 5863

Sofy

Admin

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Nov 27, 2018 1:57 pm

(@sofy)

Support Team

Joined: 9 years ago

Hi IsabelG,

Please leave your forum URL to allow check it.

In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

IsabelG

(@isabelg)

Joined: 8 years ago

Active Member

Posts: 15

Nov 28, 2018 4:38 am

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Sofy

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Posted by: Sofy

Hi IsabelG,

Please leave your forum URL to allow check it.

https://thelobolair.com/community/

Posts: 5863

Sofy

Admin

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Nov 28, 2018 2:53 pm

(@sofy)

Support Team

Joined: 9 years ago

Hi @isabelg,

We don't see the avatars at all, please see screenshot. Have you disabled the avatars?

In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

IsabelG

(@isabelg)

Joined: 8 years ago

Active Member

Posts: 15

Nov 30, 2018 7:51 pm

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Sofy

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Posted by: Sofy

Hi @isabelg,

We don't see the avatars at all, please see screenshot. Have you disabled the avatars?

Oh sorry I forgot, you can only see them if you're logged in.

Posts: 10786

Robert

Admin

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Nov 30, 2018 10:36 pm

(@robert)

Support Team

Joined: 7 months ago

1. Please navigate to Dashboard > Settings > Discussions admin page and make sure avatars are not disabled.

2. Then navigate to Dashboard > Forums > Settings > Features and make sure these options are enabled:

Enable Avatars
Enable Custom Avatars
Replace Author Avatar with Forum Profile Avatar

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.