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wpForo 1.x.x [Closed] Avatars disappeared

13 Posts
3 Users
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Posts: 15
Topic starter
(@isabelg)
Active Member
Joined: 7 years ago

Hi. I asked about this last week but for some reason my account here wasn't working and now I can't find the topic.... So I have to ask again so I can see the full replyΒ  😬 Β sorry haha.Β 

I attached a screenshot with the problem. A few users have this question mark. I tried clicking on "Delete All Caches" but I don't think that helped.

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12 Replies
Sofy
Posts: 5424
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

HiΒ IsabelG,

Please leave your forum URL to allow check it.Β 

1 Reply
(@isabelg)
Joined: 7 years ago

Active Member
Posts: 15
Posted by: Sofy

HiΒ IsabelG,

Please leave your forum URL to allow check it.Β 

https://thelobolair.com/community/

Sofy
Posts: 5424
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

HiΒ @isabelg,

We don't see the avatars at all, please see screenshot.Β  Have you disabled the avatars?Β 

Β 

Β 

1 Reply
(@isabelg)
Joined: 7 years ago

Active Member
Posts: 15
Posted by: Sofy

HiΒ @isabelg,

We don't see the avatars at all, please see screenshot.Β  Have you disabled the avatars?Β 

Β 

Β 

Oh sorry I forgot, you can only see them if you're logged in.

Robert
Posts: 10606
Admin
(@robert)
Support Team
Joined: 9 years ago

1. Please navigate to Dashboard > Settings > Discussions admin page and make sure avatars are not disabled.

2. Then navigate to Dashboard > Forums > Settings > Features and make sure these options are enabled:

  • Enable Avatars
  • Enable Custom Avatars
  • Replace Author Avatar with Forum Profile Avatar

Β 

Β 

1 Reply
(@isabelg)
Joined: 7 years ago

Active Member
Posts: 15

I attached a screenshot of what I see

Posts: 15
Topic starter
(@isabelg)
Active Member
Joined: 7 years ago
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