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IsabelG
Posts: 15
 IsabelG
Nov 26, 2018 10:44 pm
(@isabelg)
Active Member
Joined: 6 months ago

Hi. I asked about this last week but for some reason my account here wasn't working and now I can't find the topic.... So I have to ask again so I can see the full reply  😬  sorry haha. 

I attached a screenshot with the problem. A few users have this question mark. I tried clicking on "Delete All Caches" but I don't think that helped.

avatar.png
Topic Tags
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12 Replies
Sofy
Posts: 1665
 Sofy
Moderator
Nov 27, 2018 9:57 am
(@sofy)
Support Team
Joined: 1 year ago

Hi IsabelG,

Please leave your forum URL to allow check it. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
1 Reply
IsabelG
 IsabelG
(@isabelg)
Joined: 6 months ago

Active Member
Posts: 15
Nov 28, 2018 12:38 am
Reply toSofySofy
Posted by: Sofy

Hi IsabelG,

Please leave your forum URL to allow check it. 

https://thelobolair.com/community/

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Sofy
Posts: 1665
 Sofy
Moderator
Nov 28, 2018 10:53 am
(@sofy)
Support Team
Joined: 1 year ago

Hi @isabelg,

We don't see the avatars at all, please see screenshot.  Have you disabled the avatars? 

 

 

Avatars.png

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
1 Reply
IsabelG
 IsabelG
(@isabelg)
Joined: 6 months ago

Active Member
Posts: 15
Nov 30, 2018 3:51 pm
Reply toSofySofy
Posted by: Sofy

Hi @isabelg,

We don't see the avatars at all, please see screenshot.  Have you disabled the avatars? 

 

 

Avatars.png

Oh sorry I forgot, you can only see them if you're logged in.

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Robert
Posts: 5856
 Robert
Admin
Nov 30, 2018 6:36 pm
(@robert)
Support Team
Joined: 3 years ago

1. Please navigate to Dashboard > Settings > Discussions admin page and make sure avatars are not disabled.

2. Then navigate to Dashboard > Forums > Settings > Features and make sure these options are enabled:

  • Enable Avatars
  • Enable Custom Avatars
  • Replace Author Avatar with Forum Profile Avatar

 

 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
1 Reply
IsabelG
 IsabelG
(@isabelg)
Joined: 6 months ago

Active Member
Posts: 15
Nov 30, 2018 8:13 pm
Reply toRobertRobert

I attached a screenshot of what I see

Screen-Shot-2018-11-30-at-1.12.01-PM.png
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IsabelG
Posts: 15
 IsabelG
Nov 30, 2018 8:16 pm
(@isabelg)
Active Member
Joined: 6 months ago

and the features...

Screen-Shot-2018-11-30-at-1.15.17-PM.png
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