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wpForo 1.x.x [Closed] Avatars disappeared

13 Posts
3 Users
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Posts: 15
Topic starter
(@isabelg)
Active Member
Joined: 5 years ago

Hi. I asked about this last week but for some reason my account here wasn't working and now I can't find the topic.... So I have to ask again so I can see the full reply  😬  sorry haha. 

I attached a screenshot with the problem. A few users have this question mark. I tried clicking on "Delete All Caches" but I don't think that helped.

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12 Replies
Sofy
Posts: 4229
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi IsabelG,

Please leave your forum URL to allow check it. 

1 Reply
(@isabelg)
Joined: 5 years ago

Active Member
Posts: 15
Posted by: Sofy

Hi IsabelG,

Please leave your forum URL to allow check it. 

https://thelobolair.com/community/

Sofy
Posts: 4229
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @isabelg,

We don't see the avatars at all, please see screenshot.  Have you disabled the avatars? 

 

 

1 Reply
(@isabelg)
Joined: 5 years ago

Active Member
Posts: 15
Posted by: Sofy

Hi @isabelg,

We don't see the avatars at all, please see screenshot.  Have you disabled the avatars? 

 

 

Oh sorry I forgot, you can only see them if you're logged in.

Robert
Posts: 10499
Admin
(@robert)
Support Team
Joined: 8 years ago

1. Please navigate to Dashboard > Settings > Discussions admin page and make sure avatars are not disabled.

2. Then navigate to Dashboard > Forums > Settings > Features and make sure these options are enabled:

  • Enable Avatars
  • Enable Custom Avatars
  • Replace Author Avatar with Forum Profile Avatar

 

 

1 Reply
(@isabelg)
Joined: 5 years ago

Active Member
Posts: 15

I attached a screenshot of what I see

Posts: 15
Topic starter
(@isabelg)
Active Member
Joined: 5 years ago
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