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wpForo 1.x.x [Closed] Forum Cache and Jetpack Image Accelerator - How to get back missing images

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Posts: 52
Topic starter
(@thedrawingboard)
Trusted Member
Joined: 7 years ago

I have the latest version of wpForo on our website.Β 

I recently updated the Jetpack plugin to the latest version. It offered an Image Accelerator, so I turned that on.Β 

I just discovered that this Jetpack feature saves images on their server at i0.wp.com, i1.wp.com, and i2.wp.com.Β 

Because of this, many images within posts in the Forum no longer appear - just the image placeholder shows up.Β 

I turned off the image accelerator feature in Jetpack. That did not restore the images.

I cleared the browser cache, and even tried the Forum in a different browser. That didn't restore the images.

I cleared the cache in the Forum (Delete All Caches button). That didn't restore the images either.Β 

I disabled and re-activated each plugin on our site, one-by-one, and the images still do not appear.Β 

I contacted Jetpack about this and they recommended clearing the cache. Which I've already done.Β 

I refreshed the browser window after clearing the cache with [CTRL+F5] (multiple times). That didn't bring the images back.Β 

When I point at the missing images (the placeholder), I can still see the images are trying to go to the i0.wp.com (Jetpack) CDN.Β 

Any ideas on what I can do within the Forum settings to bring these images back?

Β 

P.S. All images on the website outside of the Forum are showing without problem.Β 

Β 

Thank you!

Β 


3 Replies
Posts: 1219
(@percysgrowroom)
Noble Member
Joined: 6 years ago

This will be a plug in issue i think.... have you tired deleting Jetpack, or disabling it?


2 Replies
(@thedrawingboard)
Joined: 7 years ago

Trusted Member
Posts: 52

@percysgrowroom

Yes. Disabled Jetpack, cleared cache, refreshed browser and the image URL remains the same - pointing to the Jetpack CDN.Β 

The URL of one of the missing images has the format of

https://i0.wp.com/ websitenamehere.com/wp-content/uploads/wpforo/attachments/1/thumbnail/25-Image1.jpg?w=1170&ssl=1Β 

If the i0.wp.com portion of the URL were gone, it would be the original URL of the image.Β 

Β 

I don't have any cache plugins installed on this website, but did clear the wpForo Forum cache.Β 

I had our site host (BlueHost) clear the server cache, and that didn't solve the issue either.Β 

Β 

Seems Jetpack Image Accelerator and wpForo are not working together and am not sure what to do next.Β 


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5509

@thedrawingboard

Could you please send the admin login details to info[at]gvectors.com email address to allow us to check it? We were not able to find such an issue on our test websites.