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How-to and Troubleshooting

Last Post by Sofy 2 weeks ago

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Posts: 12

boomtchik

Topic starter

Nov 28, 2024 11:04 am

(@boomtchik)

Active Member

Joined: 2 weeks ago

Hello,

I don’t know what I did but the forum login is not working. I can’t login.

i checked the settings everywhere and all seems fine but I have this problem.

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18 Replies

Posts: 12

boomtchik

Topic starter

Nov 28, 2024 11:13 am

(@boomtchik)

Active Member

Joined: 2 weeks ago

I don’t use wpforo cache, no redirections in the wpforo settings, I deleted the wp cache, CDN too

But still have this problem

1 Reply

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4871

Nov 28, 2024 11:18 am

Reply to

boomtchik

@boomtchik

Please leave your forum URL to allow us to check the issue.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 12

boomtchik

Topic starter

Nov 28, 2024 11:21 am

(@boomtchik)

Active Member

Joined: 2 weeks ago

Thanks for the prompt reply.

Here is the link to my forum:

https://dj.software/forum/

1 Reply

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4871

Nov 28, 2024 11:38 am

Reply to

boomtchik

@boomtchik

1. Please check the content in the "Reset Password Emails" section located in Dashboard > wpForo > Settings > Email Settings tab.

2. In the same section, make sure the "Overwrite WordPress Reset Password Emails" option is enabled

3. Check the "Custom Authorization URLs" option and make sure there are empty. More info here: https://wpforo.com/docs/wpforo-v2/settings/login-registration/#custom-authorization-urls

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 12

boomtchik

Topic starter

Nov 28, 2024 11:56 am

(@boomtchik)

Active Member

Joined: 2 weeks ago

Done, but now I got this error, see attachment

IMG_0291.png

Posts: 12

boomtchik

Topic starter

Nov 28, 2024 12:34 pm

(@boomtchik)

Active Member

Joined: 2 weeks ago

I can give you a temporary admin login if needed to debug

1 Reply

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4871

Nov 28, 2024 2:53 pm

Reply to

boomtchik

@boomtchik

Please leave a screenshot of each option mentioned here: https://wpforo.com/community/how-to-and-troubleshooting-2/forum-login-not-working/#post-122388

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.