[Solved] Is there a way to troubleshoot a member not being send email notifications?
I have a member (subscriber) who is not receiving email notifications for any posts or topics despite being subscribed to all of them. This is unique for this member, as other members with the same level are receiving notifications by email.
I am running PostSMTP with the Mailgun API, so I have multiple logs to check and confirm that he is not being sent the notifications. No email is being generated to his address.
How would I go about troubleshooting just this one subscriber? I have deactivated all his subscriptions, saved and then reactivated them through my admin access, but this did not fix it.
Is there somewhere I should be looking for a setting for a single user?
Thanks in advance.
Here is the full list of troubleshooting: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344
About the issue: Is the email QUEUED to the smtp plugin? Is there a log for it?
@chris Sorry for all the posts, I've been troubleshooting this all day.
I'm updating that I did an upgrade of the plugin a short while ago to version 2.1.3 and it seems to be working at the moment. I'll get back to you if there is any change for the worse.