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Hello, we are using wpforo 2.1.6 and when user tries to change their password these errors are displayed on screen.
Warning: is_dir(): open_basedir restriction in effect. File(/item/avatar/11097_sk_SK) is not within the allowed path(s): /*our_paths*/ in /stavba-az.sk/web/wp-content/plugins/wpforo/classes/Cache.php on line 370
Warning: file_exists(): open_basedir restriction in effect. File(/item/avatar/11097_sk_SK) is not within the allowed path(s): /*our_paths*/ in /stavba-az.sk/web/wp-content/plugins/wpforo/classes/Cache.php on line 370
I checked file permissions for avatars and their folders and also they are located correctly in wp-content/uploads/wpforo/avatars
Also tried clearing all caches in the wpforo dashboard.
Any help please?
Hi @stolo93,
I guess the reason is that the paths mentioned in the warning are blocked with .htaccess, and that's why you get this warning when trying to change the password.
This is rather a hosting setup issue.