wpForo 1.x.x [Closed] Login issues - reCaptcha added a math problem

How-to and Troubleshooting

Last Post by CrisW 5 years ago

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laughhopethrive

Topic starter

Apr 05, 2020 10:56 am

(@laughhopethrive)

Active Member

Joined: 5 years ago

Can you please help me...I just started using wpForo a week ago and I set up the wpForo ReCaptcha tool. Everything was going swimmingly until today! I have been logged out of my forum on my phone (I can still access it on my laptop), but when I try to login again, I am required to type in an answer to a simple math problem. The issue is that it won't let me type in the box! I imagine it is because I didn't set my ReCaptcha up that way. It was just supposed to be "I am not a robot" checkbox, but I can't figure out how to fix it. Other members of my forum are having the same problem. HELP!

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Posts: 996

Martin

Moderator

Apr 05, 2020 11:18 am

(@martin)

Support Team

Joined: 8 years ago

Hi @laughhopethrive,

The math CAPTCHA is not wpForo CAPTCHA. Please disable that plugin, that's a separate plugin which adds math CAPTCHA to wpForo Login form. Just go to Dashboard > Plugins admin page and disable all plugin which adds reCAPTCHA or CAPTCHA. We only recommend use wpForo built-in reCAPTCHA, which should be configured in Dashboard > Forums > Tools > Antispam Tab.

Posts: 281

CrisW

Apr 05, 2020 1:03 pm

(@crisw)

Reputable Member

Joined: 6 years ago

Hi @laughhopethrive,

I agree with Martin. I responded to you on the other thread since you asked. 🙂

https://wpforo.com/community/how-to-and-troubleshooting-2/recaptcha-problem-2/#post-39262

I'm just a member here who used to be a newbie.

The case: When I actually put my keyboard where my forum is, and became #172. Can you imagine if you had to build this forum yourself? How kind and patient will you be? The best way to say thank you is say it, write it, and then head on over at Wordpress plugin page and rate wpForo 5 stars - by clicking here.