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[Solved] Member groups will not be automatically synchronized

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good999
Posts: 12
 good999
Topic starter
April 12, 2020 3:50 pm
(@good999)
Active Member
Joined: 2 years ago

The member group will not be automatically synchronized. As shown in the picture, my picture 1 has been updated, but the picture 2 has not been updated
How to make the place in Figure 2 be updated instantly?

 11.jpg
Topic Tags
user roles usergroup synch usergroups ultimate member
8 Replies
good999
Posts: 12
 good999
Topic starter
April 12, 2020 3:53 pm
(@good999)
Active Member
Joined: 2 years ago

picture 2

 22.jpg
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6 Replies
Martin
 Martin
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(@martin)
Joined: 6 years ago

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Posts: 832
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April 12, 2020 4:00 pm
Reply togood999good999

@good999, 

just go out from that page and come back to the Usergroup admin page. Don't refresh the page.

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good999
 good999
(@good999)
Joined: 2 years ago

Active Member
Posts: 12
April 12, 2020 4:21 pm
Reply toMartinMartin
good999

@馬丁I tried it, the result is still the same, you must press the [Synchronize] button to update it effectively

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good999
 good999
(@good999)
Joined: 2 years ago

Active Member
Posts: 12
April 12, 2020 4:21 pm
Reply toMartinMartin
good999

@馬丁Can't he update automatically?

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Robert
 Robert
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(@robert)
Joined: 6 years ago

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April 12, 2020 4:26 pm
Reply togood999good999
Martin
good999

@good999,

It's being done automatically for new registered users. But the usergroup list  should be reopened see the change (not refreshed).

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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good999
 good999
(@good999)
Joined: 2 years ago

Active Member
Posts: 12
April 12, 2020 4:35 pm
Reply toRobertRobert
good999
Martin
good999

羅伯特Not a new registered user, but an old user. Change the user role through Hubspot Link Ultimate Member, so after automatically changing the user, picture 1 will not be updated

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Robert
 Robert
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(@robert)
Joined: 6 years ago

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Posts: 8959
Robert - Twitter
April 12, 2020 4:50 pm
Reply togood999good999
Robert
good999
Martin
good999

@good999,

It works fine if you change it in Dashboard > Users > Edit user screen and in wpForo user Profile > Account page. We can't support other places, I have no idea how UM does it, it may not support the standard WordPress hooks for user role updates.

wpForo uses these two hooks to detect the user role changes:

add_action( 'set_user_role', 'wpforo_update_usergroup_on_role_change', 10, 3 );
add_action( 'add_user_role', 'wpforo_update_usergroup_on_role_change', 10, 2 );

If UM doesn't use those, then there is no way to update the usergroup automatically.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
good999
Posts: 12
 good999
Topic starter
April 12, 2020 5:24 pm
(@good999)
Active Member
Joined: 2 years ago

I know where the problem is, because the role I created in UM is separate from wp, so it caused an error, thank you very much

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