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wpForo 1.x.x [Solved] "New User Registration Email for user" only for frontend registrations?

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Florian
Posts: 92
Topic starter
(@florian)
Estimable Member
Joined: 6 years ago

Does "New User Registration Email for user" only work for registrations through the wpForo form? I ask that because it doesn't seem to apply to the emails new users get on my website (I use the normal WordPress registration form).

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Sofy
Posts: 4900
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

I'm sorry, but I don't follow you. Please try to explain in other words.

I just want to mention that the user registration process is under WordPress control, not wpForo. wpForo only provides with the registration form, other processes are performed by WordPress. 

Florian
Posts: 92
Topic starter
(@florian)
Estimable Member
Joined: 6 years ago

Sorry, it was already late when I wrote that.

In the wpForo "Email" settings I can set the email texts for different situations. One of them is called "New User Registration Email for user". This is where I specify the email a user gets after he registered. By default it says:

[blogname] Your username and password info

 

Username: [user_login]

To set your password, visit the following address:

[set_password_url]

However, my users don't seem to get the email defined here, but the default WordPress one instead. I think that, because instead of [blogname] it adds "WordPress".

My question is: Does this email only override the default email if I enable registrations through the forum registration page?

Robert
Posts: 10591
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(@robert)
Support Team
Joined: 9 years ago

@florian,

This depends on two factors

1. The "Replace Reset Password Page URL to Forum Reset Password Page URL" option should be enabled in Dashboard > Forums > Settings > Featured admin page.

2. If some plugin (Profile builder or Form Builder) affects the reset password url and changes it to something else wpForo doesn't touch  it anymore so the wpForo email template doesn't work.

So one of this exists on your forum. This issue doesn't have any relation to [blogname] shortcode.

Florian
Posts: 92
Topic starter
(@florian)
Estimable Member
Joined: 6 years ago

Thank you for your answer.

So if I don't enable "Replace Reset Password Page URL to Forum Reset Password Page URL" I will only get the default WordPress password email?

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Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

Yes, because if this option is disabled then the reset password system can be used by other plugins, wpForo should not hook those processes. It may generate lots of conflicts with other plugins.

Florian
(@florian)
Joined: 6 years ago

Estimable Member
Posts: 92

Thanks for the clarification