Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I pasted my site and secret keys into the forum settings but the recaptcha tool displays an error on the registration page. See attached screenshot. I have not seen this elsewhere on my site. I hope this is any easy fix.... the rest of the setup was a breeze!!! 👍🏻
Hi @veramilo,
You've inserted incorrect keys to the reCAPTCHA settings. Please remove them then configure those again. Make sure you're selecting reCAPTCHA Version 2 and the type is "I'm not a Robot" checkbox. Then create it and copy/past the new site keys.
Thank you, Robert. I already had reCAPTCHA settings for my site and didn’t see any options to modify the type. I assumed I could only have one reCAPTCHA so I used what I had (it was v3). I didn’t realize I could (and should!) create another setting. So that’s what I did and it seems to be working now.  Thanks again!
