AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

AI Assistant
Notifications
Clear all

[Closed] Threaded layout not working

19 Posts
2 Users
0 Reactions
4,722 Views
Posts: 22
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@mikes1)
Eminent Member
Joined: 5 years ago
[#16111]

Hi

If i change to the threaded layout nothing displays, if i am on simplified layout the forums display ok in that category.

see attached screenshot of the "General Forums" category

not sure whats going wrong here, anyone got any ideas?

https://www.healthypages.co.uk/community/

 theraded

18 Replies
Robert
Posts: 10736
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@robert)
Support Team
Joined: 2 months ago

@mikes1,

You should only change the "Therapy Forums" category layout, don't change forums. Once it's changed, go to Dashboard > Forums > Dashboard admin page, click the [Rebuild Threads] button, then click the [Update Forums Statistic] then [Delete All caches].


Posts: 22
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@mikes1)
Eminent Member
Joined: 5 years ago

Hi @robert

I dont exactly as you said on the therapy forums, but still nothing is displayed

see attached

 2021 03 08 19 06 50

1 Reply
Robert
Admin
(@robert)
Joined: 2 months ago

Support Team
Posts: 10736
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian

@mikes1,

I don't see any forum under the threaded category. Please leave a screenshot of the category and forums in backend (Dashboard > Forums > Forums) admin page.

Also, please edit one forum under the threaded category (Therapy Forums) and show the permissions section. Maybe you've set "No Access" to all usergroups. Edit all forums under, check permissions and save.


Posts: 22
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@mikes1)
Eminent Member
Joined: 5 years ago

@robert

Ok i have changed it back to threaded

see attached image of the first forum in that category

 2021 03 08 19 19 08

1 Reply
Robert
Admin
(@robert)
Joined: 2 months ago

Support Team
Posts: 10736
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian

@mikes1,

Please check the option "Use as Category" and save it.

Also, leave the screenshot of all forums in Dashboard > Forums > Forums admin page. I want to see if you have any forum under the Therapy Forums. There should be at lease one forum under the top category.


Posts: 22
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@mikes1)
Eminent Member
Joined: 5 years ago

Hi @robert

yes use as category is already ticked

 category

Page 1 / 3
Share: