Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Like some of the others in this forum, I am experiencing very slow response times to most activities in my forum. My test a couple minutes ago is seeing about 17-20 seconds of spinning icon (upper right corner of window) when I post or reply to a post in Safari 13.1 or Chrome 80.0 on a MacBook Pro running OS 10.15.4.
This is consistently the case when I register as a new user, try to reset a lost password, etc.
I deactivated all plugins except the SSL one (Really Simple SSL) and got the same results.
Are you able to tell what's happening and how to fix it? This is a new site with a very small set of beta-testing users. Thanks.
By comparison, response time for the above post was 4 seconds.
This
https://wordpress.org/plugins/query-monitor/
will help you to pinpoint possible slowness.
This most probably is a hosting problem unless your DEBUG LOG shows any errors. Enable it and check.
Thanks. I will check.
Following on from Anonymous20's advice here's a wonderfully helpful video that will show you how to use Query Monitor.
In addition, you will learn how to use the Chrome DevTools to show you what site is doing.
I just checked and your site runs fine for me - about 1 second for host to deliver first byte. So your host is a little slow (08:45 GMT) but not bad.
I guess you may be on shared hosting and checking site while others on shared plan are heavily loaded?? DevTools will help you see this.
https://www.youtube.com/watch?v=zDix8THVpA8&t=1305s
@richardhkg and @anonymous20 Thanks for the advice. I'll watch the video and see what I can learn.
