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[Solved] Avatars in forum not showing on Desktop when logged in

wpForo Integration

Last Post by Sofy 6 years ago

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Posts: 39

naomibuch

Topic starter

May 10, 2019 1:49 pm

(@naomibuch)

Trusted Member

Joined: 6 years ago

Hello...

Avatars in forum not showing on Desktop when logged in.

It doesn’t occur on mobile responsive view, it’s just on Desktop view, when logged in the avatar disappear and where the user photo should display it displays white….and I tested the Guest Usergroup “Front – Can view avatars it was already checked, and when I unchecked it the white label that was showing disappeared and didn’t show anything…

I have purchased two add on's and they are working fine.

I see they are working just fine on this forum, so that give me hope 😊

I have BuddyPress installed.

Any more ideas?

Thanks

Naomi

This topic was modified 6 years ago 2 times by naomibuch

6 Replies

Posts: 4900

Sofy

Admin

May 10, 2019 1:54 pm

(@sofy)

Support Team

Joined: 7 years ago

Hi Naomi,

Please navigate to Dashboard > Forums > Dashboard admin page, click on [Delete all caches] button and check again. If you use some other cache plugins please delete those plugins caches as well.

If it doesn't help, please leave your forum URL to allow us to check it.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

5 Replies

naomibuch

(@naomibuch)

Joined: 6 years ago

Trusted Member

Posts: 39

May 10, 2019 3:17 pm

Reply to

Sofy

Hello...

Unfortunately, that didn't work. This is URL to my website: https://www.thetalkbuzz.com

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4900

May 11, 2019 12:47 pm

Reply to

naomibuch

Hi @naomibuch,

Please reactivate wpForo to allow wpForo developers to check the issue.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

naomibuch

(@naomibuch)

Joined: 6 years ago

Trusted Member

Posts: 39

May 12, 2019 12:59 pm

Reply to

Sofy

Hello....

My website now is available for testing, but what makes it so weird is that you can view the avatars while logged in on mobile responsive view, but on Desktop view you can't view the avatars while logged in.....maybe it's a permission's glitch?

Naomi

naomibuch

(@naomibuch)

Joined: 6 years ago

Trusted Member

Posts: 39

May 12, 2019 2:07 pm

Reply to

naomibuch

Hello again...

I finally figured out what was causing the problem, it was a caching plugin called

Merge + Minify + Refresh

I have since deactivated it and the problem is solved.

Thanks for all your help.

Naomi

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4900

May 13, 2019 8:34 am

Reply to

naomibuch

Hi @naomibuch,

Thank you for letting us know. Glad to hear that the issue is fixed.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.