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[Closed] wpForo Registration Page Help

12 Posts
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Posts: 13
Topic starter
(@thewildrambler)
Active Member
Joined: 4 years ago

We have custom fields created using Advanced Custom Fields that are attached to the user profiles. They cannot be removed/deleted as they are used for a variety of reasons on the site. We need to know how to prevent those fields from being output on the User Registration page for the forum registration. Simply hiding them with CSS is doable, but since they are required fields it would cause validation errors. We simply need to know how to have them not output on the forum registration page.

 

Thanks for any help!

11 Replies
Robert
Posts: 10591
Admin
(@robert)
Support Team
Joined: 9 years ago

Hi @thewildrambler,

Please leave a direct URL to the registration page, so we could debug the CSS and provide a code to hide it.

6 Replies
(@thewildrambler)
Joined: 4 years ago

Active Member
Posts: 13
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4900

@thewildrambler,

Use the CSS code below:

.acf-user-register-fields.acf-fields.-clear, div#acf-form-data + h2 {
      display: none !important;
}

 

Put the code in the "Custom CSS code" textarea, located in the Dashboard > Forums > Settings > Styles Tab.  

Please don't forget to delete all caches and press Ctrl+F5 (twice) on the frontend before checking to reload the updated CSS file.

(@thewildrambler)
Joined: 4 years ago

Active Member
Posts: 13

@sofy

So the CSS code has fixed the registration text and removed the user fields that weren't needed however the registration button is not working.

 

When I go to test the registration the register button won't proceed through the next process and send the confirmation email.

(@thewildrambler)
Joined: 4 years ago

Active Member
Posts: 13

@sofy or @robert

I'm still having an issue with the registration button not working properly. I was able to remove the unwanted fields that were connected through wordpress however the registration button still isn't allowing new members to register.

 

I'm being forced to make new members register through wordpress which then grants them access to the forum but I want to allow new members to register directly through the forum. 

 

Any help is greatly appreciated!

Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@thewildrambler ,

Why have you disabled the user registration?

Please go to Dashboard > Forums > Settings > Features Tab and enable the "Enable User Registration"

(@thewildrambler)
Joined: 4 years ago

Active Member
Posts: 13

@robert Hi Robert, I went ahead and turned on the user registration.

Posts: 13
Topic starter
(@thewildrambler)
Active Member
Joined: 4 years ago

Hello @robert or @sofy, I went ahead and turned the registration back on for our forum. We are currently to take any new registrants with this format until the issue is fixed any advice or recommendations is greatly appreciated!

1 Reply
Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@thewildrambler,

There is no any issue with wpForo. If the registration is turned on the registration page works fine, what else you're looking for? Could you please explain the problem?

Posts: 13
Topic starter
(@thewildrambler)
Active Member
Joined: 4 years ago

@robert The problem I am having is after filling out a "test" user profile. I am unable to complete the registration process. The register button does nothing, it doesn't proceed or register me as a user.

1 Reply
Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@thewildrambler,

There is no way to debug this, because this is not wpForo error. The registration form is affected by some script or code located in other plugins or in the WordPress theme. The only way is deactivating all other plugins and checking. If the problem is solved, you can activate the deactivated plugins one by one and check the issue after each plugin, so you can find the conflict maker.

In case this is not a plugin conflict, you should duplicate your website and play with the theme, change it to some default theme and check it.