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[Closed] no unsubscribe link in new topic email

4 Posts
2 Users
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Posts: 26
Topic starter
(@angelolazzari)
Eminent Member
Joined: 2 years ago

Hi, we noticed that, when we receive a new topic email, the unsubscribe link is not set... you can see the email here https://ibb.co/9ZyCskc.

We have the correct shortcode in the email settings as you can see here  https://ibb.co/PcNghzt

thank you very much!

3 Replies
Posts: 26
Topic starter
(@angelolazzari)
Eminent Member
Joined: 2 years ago

Hi, can you please help with this? thank you very much!

Posts: 26
Topic starter
(@angelolazzari)
Eminent Member
Joined: 2 years ago

I rechecked documentation and settings, but no error found so, I think is a problem of the plugin... no? 

Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

Hi @angelolazzari,

Can't access your website to check the email.

please check whats wrong with it.