wpForo 1.x.x [Closed] Admin Emails are working fine but no notifications to users

Benjamin Stein · 2018-04-14T20:06:48Z

Hello, I'm using sendgrid to deliver my emails. All admin emails are going out just fine, interestingly they're going from and to the same address, but the individual notification emails aren't going out. I've verified in the sendgrid activity that they're not being generated at all. I checked they're enabled, created a new subscription, etc but don't really know where else to look. I realize the range of options can be challenging but I'm hoping the fact that all the admin emails work flawlessly and none of the user emails work might be a hint as to the source of the problem. ThanksBen

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Robert

Admin

Apr 18, 2018 6:55 pm

(@robert)

Support Team

Joined: 9 years ago

Could you please take a screenshot of the wp_wpforo_subscriptions table structure using cPanel > phpMyAdmin database editor? Also please take a screenshot of all field keys of this table. Maybe something is wrong with the table.

You should also check these points: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/

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