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Email is received as txt and not visual  

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fengshuibalanz
Posts: 5
 fengshuibalanz
August 26, 2019 3:07 am
(@fengshuibalanz)
Active Member
Joined: 6 months ago

Hi,

two quick questions:
1. The test email for a new subscriber is received only as txt with all the html codes visible.

2. The email is still being send from default Wordpress instead of other email address i have added to the "Forum Admins email addresses"

Can you please tell of how to fix these two issues. Screenshot attached

Thanks,

Sunantha

 email-forum.jpg
This topic was modified 5 months ago by Robert
Topic Tags
email issues from email
2 Replies
Robert
Posts: 6183
 Robert
Admin
August 26, 2019 12:22 pm
(@robert)
Support Team
Joined: 4 years ago

Hi @fengshuibalanz,

Both are not wpForo issues. The first is a Email client/plugin conflict issue, the second is WordPress core issue. Please follow to these support topics:

  1. https://wordpress.org/support/topic/html-emails-sent-as-plain-text/
  2. https://wpforo.com/community/how-to-and-troubleshooting-2/registration-email-from-address-is-wordpressmydomain-com/#post-16186

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fengshuibalanz
Posts: 5
 fengshuibalanz
August 27, 2019 1:04 am
(@fengshuibalanz)
Active Member
Joined: 6 months ago

oh great, this will help out. thank a lot 🙂

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