Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
The only issue I cannot figure out is that emails are being sent to admins for new Topics, Posts, and reply’s but our “Subscriber” Registered users are not receiving any emails about posts, or new topics?
I’m sure it is something very simple that I am overlooking but if someone could help we would really appreciate the support.
Hi @gdejaynes,
A regular user (Registered / Subscribers) should be subscribed to a forum to get notification about new topics. If a user is not subscribed he/she will not receive emails.
They can check their subscriptions in My Profile > Subscriptions Tab:
Also, make sure that users are not inactive, in Dashboard > Forums > Members admin page:
Thank you very much for the fast response.
One more question, is there a way to make the users subscribed to everything without them doing anything?
I did check and they are all active.
I'm sorry but there isn't. But there is an option to keep checked/enabled the Subscription Checkbox in the topic creation form. So, users will automatically subscribed to their topics. The option is located in Dashboard > Forums > Settings > Features Tab:
