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New Feature [Closed] Email notifications, too many sent

7 Posts
3 Users
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Posts: 1159
Topic starter
(@percysgrowroom)
Noble Member
Joined: 5 years ago

When an author posts a thread, they get an email every time there is a new reply. 

Is it possible to make it so, they get one email, saying there is a reply, and when the user comes to the thread it will take them to the first unread post. Rather than sending an email for every comment and spamming people inboxes.

Topic Tags
6 Replies
VereK
Posts: 522
(@verek)
Honorable Member
Joined: 6 years ago

I think you should tag your topic with "feature request", I think it's important that there is an account function, like there is for subscriptions, for members to opt in/out to quote/reply/mention emails. I think this great new widget and menu bar notifier will get the job done for most members.

As matters stand now I have been inundated with complaints about the volume of email so in the interim I have commented out the mentioning email function in hooks.

Robert
Posts: 10529
Admin
(@robert)
Support Team
Joined: 8 years ago

@percysgrowroom,

The topic subscription rules have not changed. If user don't want to get emails he/she should not subscribe to own topic. The current issue you've faced is in the @nicename mentioning of topic author, when people click on reply button it automatically adds the @nickname to the reply content, so the topic author is being mentioned and getting email notification every time even if he/she is not subscribed to the topic.

Your suggested solution is very hard to implement. We have to create an email collecting and periodical email sending functions based on cron-job. This could be added in major versions. The solutions we can offer in near future updates are these:

  1. Add option "Mute email notifications on mentioning me" for each user to allow them to control it. This option can be added either in "My Profile" page or in the "My Profile" widget.
  2. Option in backend to disable automatic adding of @nickname in reply editor
  3. Option to disable email notification through @nickname mentioning in own topics, allow only subscription emails. If I subscribed to my topic then I want to receive emails, if I'm not then don't send emails even if I've been mentioned in my topic. This option will not cover @necjname mentioning in others topics.

 

3 Replies
(@percysgrowroom)
Joined: 5 years ago

Noble Member
Posts: 1159

@robert

Thanks for the info Robert, all sound complex mate lol. 

For now they just gonna have to live with it lol. 

Its not a new thing, I asked one of my users that uses forums similar to mine, how mine can improve to be better than my "competition" 

He said " Youre is much better than most of them TBF, they only bad thing is the amount of emails I get sent"

This guys uses forums on PHPbb, Vbulliten, all different forms of forums platforms. For him to say mine is better than the rest is epic!

Not just for me but for you guys too. This is seriously the best forum platform ive come across and with all the recent updates, it pisses all over any other forum software I know of. 

You guys smashed it! Thank for all the work you have out in with this software, all of us who use wpforro should be grateful to have an epic team like this. Thanks for all the help!  

 

Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10529

Ok, thank you very much @percysgrowroom!

It's very pleasure to hear that wpForo could replace such a popular forum platforms and even be more preferred. We're working hard to make it even better with each update.

 

(@percysgrowroom)
Joined: 5 years ago

Noble Member
Posts: 1159

@robert

You're going to struggle now TBF l**o. What else can you really do? 

The only thing I think I would be left, is a members gallery. Where members can see each others uploaded pics. 

Maybe friend request? 

But really, I struggle to think of anything else. Forum is perfect!

 

Posts: 1159
Topic starter
(@percysgrowroom)
Noble Member
Joined: 5 years ago

Ahhh! A way to ban members from their profile! Its a pain having to go through the back end.