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Jun 10, 2021 9:43 pm
I have a few people who have tried to register on my site but the recaptcha is giving an "invalid" error and so they cannot complete. I tried to reset and re-input the codes from Google and it still gives the error. I have, for the moment removed the captcha, but I know how many fake ones I got before I put it on.
Is there something I can do to fix this?
3 Replies
Jun 11, 2021 9:31 am
Hi @kateb,
- Please make sure you don't have other reCAPTCHA plugins installed, you should use the built-in reCAPTCHA in Forums > Tools > Antispam Tab.
- Make sure you've generated and inserted API keys for v2 "I'm Not Robot" version of reCAPTCHA
- Make sure your forum pages are not cached. If you have any cache plugin, you should exclude forum page from that plugin, here is the instruction: https://wpforo.com/community/faq/wpforo-and-cache-plugins/
Jun 12, 2021 1:49 pm
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Jun 12, 2021 2:24 pm
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English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
I finally found how to return it to v2. and now it works. Thank you