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wpForo 1.x.x [Solved] Google ReCaptcha not working

How-to and Troubleshooting

Last Post by KateB 4 years ago

4 Posts

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Posts: 15

KateB

Topic starter

Jun 10, 2021 5:43 pm

(@kateb)

Eminent Member

Joined: 5 years ago

I have a few people who have tried to register on my site but the recaptcha is giving an "invalid" error and so they cannot complete. I tried to reset and re-input the codes from Google and it still gives the error. I have, for the moment removed the captcha, but I know how many fake ones I got before I put it on.

Is there something I can do to fix this?

Topic Tags

reCaptcha reCaptcha error

3 Replies

Posts: 10616

Robert

Admin

Jun 11, 2021 5:31 am

(@robert)

Support Team

Joined: 9 years ago

Hi @kateb,

Please make sure you don't have other reCAPTCHA plugins installed, you should use the built-in reCAPTCHA in Forums > Tools > Antispam Tab.
Make sure you've generated and inserted API keys for v2 "I'm Not Robot" version of reCAPTCHA
Make sure your forum pages are not cached. If you have any cache plugin, you should exclude forum page from that plugin, here is the instruction: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

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