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[Closed] help

5 Posts
4 Users
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Posts: 71
Topic starter
(@sergido)
Estimable Member
Joined: 5 years ago

there is a bug, when a user opens a thread, it is not really published, in the image that I give you as you can see it says that there is "11" and there really is nothing there, I think it is a bug. why users send threads and replies and they never appear

4 Replies
dimalifragis
Posts: 2582
(@dimalifragis)
Famed Member
Joined: 4 years ago

What version of wpForo is that?

Also while at that page, press F12 and copy the errors from your browser console here.

Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

@sergido,

Pleas use your hosting cPanel > phpMyAdmin database management too, export the following two tables:

  • wp_wpforo_topics
  • wp_wpforo_posts

and send it to support[at]gvectors.com email address. We'll check and find the issue. You have some orphan content in these tables and they should be deleted.

Posts: 71
Topic starter
(@sergido)
Estimable Member
Joined: 5 years ago

@chris another question, when I write a url, the content does not appear, and I have it marked in the configuration of: Boards since I need to exclude some URLs and it is important

1 Reply
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@sergido,

I'm sorry but I didn't follow you. Try to explain the issue again, provide some screenshots and a direct URL to the post where we can see the problem.