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[Solved] Multiple reply notification emails

5 Posts
2 Users
1 Likes
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Posts: 3
Topic starter
(@steviec)
Active Member
Joined: 2 weeks ago

Hi,

   I have a user asking if they can just be sent one notification email when there is a reply to their thread and then only receive another after they have visited the thread themselves. They are not happy about receiving too many emails. I have migrated from PHPBB3 and have been told that this is how PHPBB3 handled it.

wpForo Version
2.1.5
WordPress Version
6.1.1
Topic Tags
4 Replies
Chris
Posts: 2778
Admin
(@chris)
Support Team
Joined: 2 years ago

Hi @steviec,

What emails do the Users get after a new reply in their topic?

Posts: 3
Topic starter
(@steviec)
Active Member
Joined: 2 weeks ago

I believe he has been receiving notification emails for each and every reply to his topic. He just would like to receive one email notifying him that there has been a reply and not receive any more until he has viewed the replies himself.
Is that possible?

1 Reply
Chris
Admin
(@chris)
Joined: 2 years ago

Support Team
Posts: 2778

@steviec,

I'm sorry, but wpForo doesn't have option to send one email if the user has several replies in his topic.

Posts: 3
Topic starter
(@steviec)
Active Member
Joined: 2 weeks ago

Ok. No problem. Thanks for your help and thanks for a great product.