Notifications

Clear all

[Solved] Multiple reply notification emails

How-to and Troubleshooting

Last Post by StevieC 4 months ago

5 Posts

2 Users

1 Likes

175 Views

RSS

Posts: 3

StevieC

Topic starter

Jan 22, 2023 2:28 pm

(@steviec)

Active Member

Joined: 4 months ago

Hi,

I have a user asking if they can just be sent one notification email when there is a reply to their thread and then only receive another after they have visited the thread themselves. They are not happy about receiving too many emails. I have migrated from PHPBB3 and have been told that this is how PHPBB3 handled it.

wpForo Version

2.1.5

WordPress Version

6.1.1

Topic Tags

email notifications

4 Replies

Posts: 3518

Chris

Admin

Jan 23, 2023 10:14 am

(@chris)

Support Team

Joined: 2 years ago

Hi @steviec,

What emails do the Users get after a new reply in their topic?

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 3

StevieC

Topic starter

Jan 24, 2023 5:22 pm

(@steviec)

Active Member

Joined: 4 months ago

I believe he has been receiving notification emails for each and every reply to his topic. He just would like to receive one email notifying him that there has been a reply and not receive any more until he has viewed the replies himself.
Is that possible?

1 Reply

Chris

Admin

(@chris)

Joined: 2 years ago

Support Team

Posts: 3518

Jan 25, 2023 11:05 am

Reply to

StevieC

@steviec,

I'm sorry, but wpForo doesn't have option to send one email if the user has several replies in his topic.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.