Limited Support
Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the wpForo community!
Merry Christmas and Happy Holidays! 🎄
1. Please navigate to Dashboard > Forums > Tools > Debug Tab > Error & Issues sub-tab and let us know what errors you see.
2. On the same admin page navigate to Tables sub-tab and find the _wpforo_subscribes table section. Take a screenshot and attach to your reply.
3. On the same admin page navigate to Server sub-tab and add it in your reply.
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Thanks for the reply.
Here are the 3 screenshots of your suggestion. It seems a problem related to the wp_mail function, but why then it worked with the email registration confirmation of the new account?
In any case your problem cannot be fixed from wpForo side, this is not wpForo issue. This is your hosting service issue or wrong SMTP configuration issue. First please deactivate all plugins, test it again. If you still have such problems please follow to these instructions:
1. Ok I see the error and you see too. Please follow to that error instruction and contact to your hosting service and let them know that the PHP mail() function doesn't work.
If you've configured some SMTP plugin please follow to this support topic: https://gvectors.com/forum/how-to-and-troubleshooting/plugin-incompatibility-with-sending-notification-mail-through-smtp-server/#post-12929
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