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[Closed] New user gets notification to reset his password

11 Posts
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(@hard-as-snails)
Active Member
Joined: 8 years ago
Posted by: Robert

Yes, this issue was fixed two years ago.

Same happened on my new forum, latest release. Is there settings I need to change?


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(@greatdyoung)
New Member
Joined: 8 years ago
Posted by: Robert

Yes, this issue was fixed two years ago.

Please, the problem is still there. i just registered now and i have to reset my password before i could login into this site(wpforo.com).

I guess the problem is from the shortcode used [set_password_url], i think there should be  a link to either automatically login the user or a link that will direct the user to the login page.

please is there shortcode for the login page? so that i can replace this  shortcode [set_password_url]  with it in the New User Registration Email for user Message Body.

thanks for your Time and effort.


Robert
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(@robert)
Support Team
Joined: 2 months ago

Hi @greatdyoung

Please explain the problem and leave some screenshot.


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(@greatdyoung)
New Member
Joined: 8 years ago
Posted by: Robert

Hi @greatdyoung

Please explain the problem and leave some screenshot.

After creating a new account.i was directed to confirm my account through my email.

but when i log into my mail, i could see my username but no link for account confirmation instead i saw two links.

the first link when clicked will redirect me to wpforo reset page, of which if i input a new password or the password i used during registration, it will still work.

 

>

 
loginemail

while the second password will redirect me to wpforo login page.but when i input my username and password, i won't be able to login. it will display an error message saying"the username or password you entered is incorrect".

 

 

login2

Robert
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(@robert)
Support Team
Joined: 2 months ago

This is your registration confirmation ink, it also asks you reset the password. Without this step you cannot login.


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(@greatdyoung)
Joined: 8 years ago

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Posted by: Robert

This is your registration confirmation ink, it also asks you reset the password. Without this step you cannot login.

Thanks. Kudos!


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