[Solved] Spontaneously Banning New Members
We are having issues with new members being banned. It's happened twice. Once to a board advisor. We really can't have this happening with a state gov. site. I did a search on other threads with the same issue but there wasn't a direct fix. Your staff needed to log in. You are welcome to do so. I have emailed the log in info. Please help asap.
It seems you've enabled the "Ban user when spam is suspected" option in Dashboard > Forums > Tools > Antispam Tab. Please disable it: