Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

wpForo 1.x.x [Closed] 'Unread Posts' and 'Mark all read' not working

5 Posts
2 Users
0 Reactions
1,341 Views
Posts: 12
Topic starter
(@mikep)
Active Member
Joined: 6 years ago

Hello!

On my site the 'Unread Posts' and 'Mark all read' features don't seem to be working... When I click the unread posts link then the 'Recent Posts' page is shown with all the posts. Even after clicking 'Mark all read' at the bottom I still see all posts when 'Unread Posts' is clicked.

Any ideas?

Thanks,

Mike

4 Replies
Robert
Posts: 10616
Admin
(@robert)
Support Team
Joined: 9 years ago

@mikep,

Please leave your forum URL and let me know how these options are configured in Forums > Settings > Features Tab:

  • Log Viewed Forums and Topics
  • Track Forum and Topic Current Viewers
  • Topic Links Jump to First Unread Post
  • Jump to First Unread Post with [new] Button in Topic Link
Posts: 12
Topic starter
(@mikep)
Active Member
Joined: 6 years ago

@Robert

Thanks for your reply! Please see attached image for details.

Do you have an email I could send the access data for the forum to (it needs a login)?

Thanks!

Mike

Posts: 12
Topic starter
(@mikep)
Active Member
Joined: 6 years ago

I should also add that this site was recently migrated from one hosting provider to another and that might have caused some issues.

Mike

1 Reply
Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10616

@mikep,

Check error reports, find error.log files, make sure there is no any issue in Forums > Tools > Debug Tabs.