I've received several emails from users over the last week or so stating that they cannot post topics or replies. Here is a typical message: "I can't seem to add a reply. I write it, hit "add a reply" , the progress wheel spins, but It doesn't post."
Some have said that they've waited 5-10 minutes and it never posts.
To troubleshoot, I've cleared all server caches, site caches, CloudFlare caches, then asked those users to delete cookies associated with our site and also to clear their browser caches. They are still having the same problem.
Any thoughts on what might be causing this? Thanks for any help you can provide.
I can't help on this, but i have seen that twice myself in my tiny forum. Not sure if 1.64 was installed or the previous version when it happened. But didn't paid any attention, since Firefox does crazy things sometimes.
The users reporting the trouble are using Chrome and Firefox, so I'm not sure I can attribute it to a specific browser, unfortunately. Thank you for the feedback though! 🙂
I'd recommend set "disabled" the "Auto Drafting Interval" option for some time and check if you got new reports. You can disable automatic post drafting in Dashboard > Forums > Topics & Posts Tab.
I've done that but still the problem persists for many users. It's the same problem that this person is having: https://wpforo.com/community/how-to-and-troubleshooting-2/user-getting-post-is-empty-message/
Thank you! I've installed the new files and have instructed the users reporting the problem to refresh their browser caches. I'll let you know how it goes.
Hi @wendell,
This issue is solved in 1.6.5 version. Please update, then delete all caches.
