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[Solved] Cannot get the email shortcodes to work

11 Posts
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Posts: 31
Topic starter
(@ammikas)
Eminent Member
Joined: 2 years ago

Hey, After more than an hour of trying and searching for a solution I decided to create a topic here.

I have been trying to use the email shortcodes mentioned here https://wpforo.com/community/faq/wpforo-email-shortcodes/#post-68337 but without any success.

Shortcodes just show up as shortcodes in the email. the only thing that works is [user_login]

Also, I cannot get the user account url to work. Maybe I'm using the wrong code here?

Please refer to the attached image.

Any help is appreciated!

10 Replies
Posts: 31
Topic starter
(@ammikas)
Eminent Member
Joined: 2 years ago

I think I found where the issue lies. It seems only shortcodes that are listed in a specific email template are working. Now the question is, how can I add more shortcode there?

Please refer to the attached image.
Thank you!

4 Replies
Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3649

@ammikas,

Check this FAQ Topic Please: https://wpforo.com/community/faq/wpforo-email-shortcodes/#post-68337

(@ammikas)
Joined: 2 years ago

Eminent Member
Posts: 31
Posted by: @chris

@ammikas,

Check this FAQ Topic Please: https://wpforo.com/community/faq/wpforo-email-shortcodes/#post-68337

This is exactly the URL I shared in my post. This is where I'm taking those shortcodes 😆 

The question is how I can change the email template shortcodes. Please see my reply.
https://wpforo.com/community/postid/75455/

Thank you!

Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3649

@ammikas,

You cannot edit those, but can use other shortcodes in the templates.

(@ammikas)
Joined: 2 years ago

Eminent Member
Posts: 31

@chris 

Other shortcodes are not working. I used exactly the codes shown in the given URL.
But they are not working. Only those shortcodes are working that are shown on the left, and I asked how I can edit those.

Please try it yourself.

For example, When [user_email] is shown on the left it works inside an email. When there is no [user_email] on the left, the SAME code does not work in the email.

Posts: 31
Topic starter
(@ammikas)
Eminent Member
Joined: 2 years ago

Here is also a screenshot where one code is taken from the URL you have given and another code is working on another email where the code is also shown in the list on the left.

4 Replies
Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3649

@ammikas,

which email template is that?

(@ammikas)
Joined: 2 years ago

Eminent Member
Posts: 31

@chris 

This is the password reset email.

Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3649

@ammikas,

This would be fixed in the new Version.

(@ammikas)
Joined: 2 years ago

Eminent Member
Posts: 31

@chris 

Great to hear that! 🤩 

I really like the UI and the overall theme of WPForo. You are doing a great job! ❤️