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[Closed] Captcha not working for login and register page

6 Posts
3 Users
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Posts: 3
Topic starter
(@clarapolistena)
Active Member
Joined: 2 years ago

Hello,

Google Captcha is not showing up on the sign-in and sign-up pages, therefore when users try to sign in they get the error: Google reCAPTCHA data are not submitted

  • I don't have other reCAPTCHA plugins activated
  • I have enabled reCaptcha for all the options apart from WordPress Login, Registration, and Reset Password
  • I used reCAPTCHA API Keys for version 2, "I'm not a robot"
  • I have excluded all forum pages from my caching plugin
  • I have deleted the API created in Google for reCAPTCHA and created them again. Then copy-pasted them in the correct fields.
  • I have purged all caches from wpForo

 

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5 Replies
Robert
Posts: 10499
Admin
(@robert)
Support Team
Joined: 8 years ago

@clarapolistena,

Please leave a screenshot of the reCAPTCHA settings page (you can replace keys to ###).

Make sure the API keys doesn't have spaces at the beginning and the end.

Save it again and click the [Delete All Caches] button in wpForo > Overview admin page.

1 Reply
(@clarapolistena)
Joined: 2 years ago

Active Member
Posts: 3

@robert Thank you for your reply.
There are no spaces at the beginning or end of the API keys. Here's the screenshot.

dimalifragis
Posts: 2563
(@dimalifragis)
Famed Member
Joined: 4 years ago

First fix this

Uncaught ReferenceError: wpForoReCallback is not defined

https://www.stuccoitaliano.com/sign-in/:42 1" role="listitem">    <anonymous> https://www.stuccoitaliano.com/sign-in/ :421

https://www.stuccoitaliano.com/sign-in/:421: 1" href="https://www.stuccoitaliano.com/sign-in/">sign-in:421:1

 

and try again.

 

2 Replies
(@clarapolistena)
Joined: 2 years ago

Active Member
Posts: 3

@dimalifragis Thank you for your reply. What is that error? Thank you!

dimalifragis
(@dimalifragis)
Joined: 4 years ago

Famed Member
Posts: 2563

@clarapolistena Press F12 and see it in your browser console.

What is it? Probably some conflict of wpforo with some plugin(s). Or some plugin is behaving badly. Who knows ....

Disable them one by one, until you find the cause.