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[Closed] Login Problem

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Posts: 61
 shl
Topic starter
(@shl)
Trusted Member
Joined: 4 years ago

Hi there, our forum was working so far. But unfortunately after a theme update from The7, and an update of WP Rocket there seem to be an issue which prevents users from login and sign up on our forum. 

 

We have deleted all caches, WP Rocket as well as server cache and all forum caches. 
however this did not solve the problem.

Could you please advise on any fix?

For your information I have added a screenshot of our htaccess, since we did some changes to it which might affect the login. Also, as info we are running php 8.1.16

Many thanks

Sven

 

Screenshot htaccess
https://app.screencast.com/2lwz9CvrKRvue

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36 Replies
dimalifragis
Posts: 2615
(@dimalifragis)
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Joined: 4 years ago
Posts: 61
 shl
Topic starter
(@shl)
Trusted Member
Joined: 4 years ago

We did it, it is excluded.

8 Replies
Tutrix
(@tutrix)
Joined: 4 years ago

Noble Member
Posts: 1356

@shl 

use the correct links

https://www.livetube.tv/forum/sign-up
https://www.livetube.tv/forum/sign-in

instead of

https://www.livetube.tv/sign-up
https://www.livetube.tv/sign-in

btw. WP-Rocket is not excluded.

<!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more: https://wp-rocket.me - Debug: cached@1678806947 -->

 shl
(@shl)
Joined: 4 years ago

Trusted Member
Posts: 61

@tutrix Many thanks for your help with this! The links you shared seem to work and lead to the correct URLs. However we have the menus and other linking we use 

/%wpforo-register%/
/%wpforo-login%/

/%wpforo-logout%/

These are the ones no longer working.

When we are logged in, then the /%wpforo-logout%/ is working though.

Do you suggest changing all these links and how about multilingual ? This would mean we would need to change it for all languages.

Wondering why the links no longer working as before.

Thanks for advise

 shl
(@shl)
Joined: 4 years ago

Trusted Member
Posts: 61

@tutrix

use the correct links

https://www.livetube.tv/forum/sign-up
https://www.livetube.tv/forum/sign-in

how can I set the correct URLs? Where do I have to do this? We are using these placeholders. Thanks for guidance. 

Tutrix
(@tutrix)
Joined: 4 years ago

Noble Member
Posts: 1356

@shl 

try, use it instead of

/%wpforo-register%/
/%wpforo-login%/

dimalifragis
(@dimalifragis)
Joined: 4 years ago

Famed Member
Posts: 2615

Posted by: @shl

We did it, it is excluded.

 

Nope.

 

<!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more:  https://wp-rocket.me  - Debug: cached@1678806947 -->

 

 shl
(@shl)
Joined: 4 years ago

Trusted Member
Posts: 61

@dimalifragis Thanks for your help. We have put this into WP Rocket as per description on the URLs here in the forum. 

Never Cache URLs:
/community/(.*)
/participant/(.*)
/sign-up/(.*)
/sign-in/(.*)
/change-password/(.*)
/forum/(.*)

We also cleared caches in Cloudflare and EWWW.
Anything else we are missing? 

 

 

dimalifragis
(@dimalifragis)
Joined: 4 years ago

Famed Member
Posts: 2615

@shl Caching is still active.

But why don't you check YOURSELF the page html source to see if active or not?

 shl
(@shl)
Joined: 4 years ago

Trusted Member
Posts: 61

@dimalifragis Caching is of course active but as per the description we deactivated the wp foro links. Do you perhaps have any additional solution which is not mentioned in the support forum?

Chris
Posts: 3649
(@chris)
Famed Member
Joined: 3 years ago

Hi @shl,

Do you use redirection Plugin?

1 Reply
 shl
(@shl)
Joined: 4 years ago

Trusted Member
Posts: 61

HI @chris - what are next steps for us to fix this?

Posts: 61
 shl
Topic starter
(@shl)
Trusted Member
Joined: 4 years ago

only WP 404 auto redirect. But even when this is deactivated we face the same problem. We have Yoast but no redirects there. 

It looks like the problem came after the latest WPML update - not sure, but it could be related with WPML. I think also WP Foro had an update.

2 weeks ago everything was working fine. We have not changed anything since in the setup of the page, just only plugin updates.

Thanks for your help! 
S

1 Reply
Chris
(@chris)
Joined: 3 years ago

Famed Member
Posts: 3649

@shl,

After deactivating the redirection plugin, you need to clean the redirections, as only deactivating doesn't work, you need to make sure that after deactivating the plugin, its redirections won't work.

I'm not familiar to your redirection plugin, but usually the redirection which have been created, work even if you deactivate the plugin.

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