Hi there, our forum was working so far. But unfortunately after a theme update from The7, and an update of WP Rocket there seem to be an issue which prevents users from login and sign up on our forum.
We have deleted all caches, WP Rocket as well as server cache and all forum caches.
however this did not solve the problem.
Could you please advise on any fix?
For your information I have added a screenshot of our htaccess, since we did some changes to it which might affect the login. Also, as info we are running php 8.1.16
Many thanks
Sven
Screenshot htaccess
https://app.screencast.com/2lwz9CvrKRvue
NO caching for wpForo. Exclude it.
https://wpforo.com/community/faq/wpforo-and-cache-plugins/#post-37150
We did it, it is excluded.
use the correct links
https://www.livetube.tv/forum/sign-up
https://www.livetube.tv/forum/sign-in
instead of
https://www.livetube.tv/sign-up
https://www.livetube.tv/sign-in
btw. WP-Rocket is not excluded.
<!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more: https://wp-rocket.me - Debug: cached@1678806947 -->
visit my wpForo Community > Tutrix.de
with lots of customization & modification, e.g. hover cards, topic/post preview on mouseover, chatbox and much more...
@tutrix Many thanks for your help with this! The links you shared seem to work and lead to the correct URLs. However we have the menus and other linking we use
/%wpforo-register%/
/%wpforo-login%/
/%wpforo-logout%/
These are the ones no longer working.
When we are logged in, then the /%wpforo-logout%/ is working though.
Do you suggest changing all these links and how about multilingual ? This would mean we would need to change it for all languages.
Wondering why the links no longer working as before.
Thanks for advise
use the correct links
https://www.livetube.tv/forum/sign-up
https://www.livetube.tv/forum/sign-in
how can I set the correct URLs? Where do I have to do this? We are using these placeholders. Thanks for guidance.
visit my wpForo Community > Tutrix.de
with lots of customization & modification, e.g. hover cards, topic/post preview on mouseover, chatbox and much more...
We did it, it is excluded.
Nope.
<!-- This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more: https://wp-rocket.me - Debug: cached@1678806947 -->
@dimalifragis Thanks for your help. We have put this into WP Rocket as per description on the URLs here in the forum.
Never Cache URLs:
/community/(.*)
/participant/(.*)
/sign-up/(.*)
/sign-in/(.*)
/change-password/(.*)
/forum/(.*)
We also cleared caches in Cloudflare and EWWW.
Anything else we are missing?
@shl Caching is still active.
But why don't you check YOURSELF the page html source to see if active or not?
@dimalifragis Caching is of course active but as per the description we deactivated the wp foro links. Do you perhaps have any additional solution which is not mentioned in the support forum?
only WP 404 auto redirect. But even when this is deactivated we face the same problem. We have Yoast but no redirects there.
It looks like the problem came after the latest WPML update - not sure, but it could be related with WPML. I think also WP Foro had an update.
2 weeks ago everything was working fine. We have not changed anything since in the setup of the page, just only plugin updates.
Thanks for your help!
S
@shl,
After deactivating the redirection plugin, you need to clean the redirections, as only deactivating doesn't work, you need to make sure that after deactivating the plugin, its redirections won't work.
I'm not familiar to your redirection plugin, but usually the redirection which have been created, work even if you deactivate the plugin.
