AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

Filter by custom fields

Topic prefix

AI Assistant
Notifications
Clear all

[Closed] Mobile users unable to upload banner image from camera roll

2 Posts
2 Users
0 Reactions
2,101 Views
Jeff V23
Posts: 9
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@jeff-v23)
Active Member
Joined: 3 years ago
[#34325]

Receiving complaints from users that when they upload a new profile cover image on mobile, it takes them to the Files section on their phone and not to their camera roll as it does when uploading a profile avatar. I've tested this to confirm. How do we fix this?

wpForo Version
2.1.6
WordPress Version
6.1.1

1 Reply
Chris
Posts: 3610
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@chris)
Famed Member
Joined: 5 years ago

Hi @jeff-v23,

Checked on Android and IOS, didn't see any problem.

Please provide more details about the device, and provide screenshots please.


Share: