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[Closed] Mobile users unable to upload banner image from camera roll

How-to and Troubleshooting

Last Post by Chris 3 years ago

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Jeff V23

Topic starter

Feb 11, 2023 5:22 am

(@jeff-v23)

Active Member

Joined: 3 years ago

Receiving complaints from users that when they upload a new profile cover image on mobile, it takes them to the Files section on their phone and not to their camera roll as it does when uploading a profile avatar. I've tested this to confirm. How do we fix this?

Topic Tags

mobile issues profile cover image

1 Reply

Posts: 3610

Chris

Feb 13, 2023 9:59 am

(@chris)

Famed Member

Joined: 4 years ago

Hi @jeff-v23,

Checked on Android and IOS, didn't see any problem.

Please provide more details about the device, and provide screenshots please.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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