[Closed] Mobile users unable to upload banner image from camera roll

How-to and Troubleshooting

Last Post by Chris 2 years ago

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Posts: 9

Jeff V23

Topic starter

Feb 11, 2023 5:22 am

(@jeff-v23)

Active Member

Joined: 2 years ago

Receiving complaints from users that when they upload a new profile cover image on mobile, it takes them to the Files section on their phone and not to their camera roll as it does when uploading a profile avatar. I've tested this to confirm. How do we fix this?

Topic Tags

mobile issues profile cover image

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Posts: 3627

Chris

Feb 13, 2023 9:59 am

(@chris)

Famed Member

Joined: 3 years ago

Hi @jeff-v23,

Checked on Android and IOS, didn't see any problem.

Please provide more details about the device, and provide screenshots please.

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