reCaptcha showing an error

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Posts: 4

runningmonkey

July 3, 2020 4:02 pm

(@runningmonkey)

New Member

Joined: 1 month ago

If someone trys to register for my forum they get a recaptcha error?

In my tool setting my recaptcha is set as follows -

reCAPTCHA API Keys (version 2, "I'm not a robot" checkbox)

To start using reCAPTCHA, you need to sign up for an API key pair for your site.

However if I click on the link for the API just above the codes it says -

reCAPTCHA type:v3

Do you think this could be the problem? I was about to delete my recaptcha and try and load another code but when I click delete button in recaptcha its prompts me the following

Delete www.ulandiwars.com

Are you sure you want to permanently delete this site? It can't be undone.

Am a bit confused as to what to do?

1 Reply

Posts: 3669

Sofy

Moderator

July 4, 2020 10:56 am

(@sofy)

Support Team

Joined: 3 years ago

Hi @runningmonkey,

Everything is working fine on your forum. We were able to register on your forum. However, there is a "prove your humanity" filed on the login page. And it doesn't allow the users to login to your forum. You'll need to remove the "prove your humanity" field from the login page. It comes from the Jetpack plugin. Once you disable it, delete all caches and check again. It'll work fine.

Prove-your-humanity.png

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