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[Solved] Unread Posts Icon / Bold Font not showing

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Cotty
Posts: 23
 Cotty
Topic starter
October 8, 2018 8:36 pm
(@cotty)
Eminent Member
Joined: 4 years ago

Evening Guys,

As the title suggests - we're not getting the bold font when there's a new post nor are we getting the "red" icons showing to the left of the forum area itself...any ideas why?

Fonts have not been changed from the default install.

I've attached images as to explain what I refer to....

Any Ideas?

Kind Regards

https://imgur.com/cJUjVIr

https://imgur.com/DjwSOy3

index.png
Topic Tags
unread posts
4 Replies
Sofy
Posts: 4052
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 Sofy
Admin
October 9, 2018 9:24 am
(@sofy)
Support Team
Joined: 3 years ago

Hi @cotty,

Could you please delete all caches, deactivate cache plugins and check again. 

If it doesn't help lave your forum URL to allow us to check it. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Cotty
Posts: 23
 Cotty
Topic starter
October 9, 2018 9:53 am
(@cotty)
Eminent Member
Joined: 4 years ago

Morning @Sofy,

Thanks for the speedy reply. I've deleted all caches; we have no cache plugins.

I've used a test account to post in a topic already present and its still not showing.

The forum URL is www.pesonline.co.uk/community

Many Thanks

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Sofy
Posts: 4052
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 Sofy
Admin
October 9, 2018 2:23 pm
(@sofy)
Support Team
Joined: 3 years ago

Hi @cotty,

Please check the following:

  1. Navigate to Dashboard > Forums > Settings > Features admin page make sure the HTML Cache is disabled. 
  2. Log Viewed Forums and Topics option should be enabled. This option is also located in Dashboard > Forums > Settings > Features admin page. 
  3. If you have an old (1.5.1 or lower) customized copy of wpForo forum template files in your WP theme /wpforo/ folder please update them. 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
Cotty
Posts: 23
 Cotty
Topic starter
October 9, 2018 2:46 pm
(@cotty)
Eminent Member
Joined: 4 years ago

Thanks very much @Sofy  👍 

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