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[Closed] undesired users

11 Posts
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Posts: 18
Topic starter
(@studiografic31)
Eminent Member
Joined: 6 years ago

Hello there

People are subscribing from other countries, with mail adresses like 163.com (china ?)

looks like spam. Each time, I remove their profile

can I fix this once for all ? thanks

10 Replies
Sofy
Posts: 4318
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @studiografic31,

Please note: user registration and account creation is a part of WordPress core. wpForo only provides a registration form. You can install and configure any WordPress antispam plugin to protect spam user registration. This is not wpForo part, this is the WordPress part.

wpForo will care about spam posting and help a little in user registration protection with builtin reCAPTCHA. More info here: https://wpforo.com/community/wpforo-announcements/wpforo-1-4-4-is-released/paged/2/#post-13289

Posts: 18
Topic starter
(@studiografic31)
Eminent Member
Joined: 6 years ago

Hi

There are no registration possible in my wordpress site.  Only a contact form

and I have already anti spam…

They seem to subscribe within the forum as a new user request

Hopefully, I can remove them manually. Thx

2 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4318

@studiografic31

Sure, you can remove it by unchecking the "Can subscribe" checkbox. Just navigate to Dashboard > Forums > Settings > Forum Accesses Tab, edit forum access for guest usergroup and uncheck the CAN.  

More info here: https://wpforo.com/docs/root/wpforo-settings/forum-accesses/

(@studiografic31)
Joined: 6 years ago

Eminent Member
Posts: 18

@sofy

thanks but in the guest user group (read only access) every checkboxes are unchecked…

But visitors are automatically in the standard access group, so they can subscribe.

it was easier for my customers…

Sofy
Posts: 4318
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago
Posted by: @studiografic31

They seem to subscribe within the forum as a new user request

Could you please explain this part in other words and using some screenshot to allow us to understand the issue. 

Posts: 18
Topic starter
(@studiografic31)
Eminent Member
Joined: 6 years ago

Hello

here are the screenshots

2 Replies
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@studiografic31

I don't see reCAPTCHA active on your registration form. Why you don't use the first spam protraction solution? It's already integrated in wpForo for this issue and you don't even activate it. All WP websites under huge spam attacks, you're not alone. You should care about that, this is not wpForo issue, this is your antispam configuration issue.

Please navigate to Dashboard > Forums > Tools > Antispam Tab, find the Google reCAPTCHA section, configure it with Site Keys and enable it for all Login/Registration forms.

Then install Akismet plugin, use the free option to enable it and get API key.

(@studiografic31)
Joined: 6 years ago

Eminent Member
Posts: 18

@robert

ok I'll thanks

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