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wpForo 1.x.x [Closed] (1.7.7 to 1.8.2) Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

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Posts: 9
Topic starter
(@cybernijntje)
Active Member
Joined: 4 years ago

It seems my file permissions are incorrect, even though I don't remember changing any (at least my history doesn't show anything)

What would be the safest way to get the update installed? 

Cheers,
Dennis

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3 Replies
Alvina
Posts: 1869
Moderator
(@alvina)
Member
Joined: 5 years ago

Hi @cybernijntje,

The error says some files are not uploaded successful or those permissions are set incorrectly in your server file system. Maybe your disk space is full, or the server file permission settings are incorrect. So first please deactivate the wpForo, then delete it. Then delete the plugin folder in  /wp-content/plugins/ directory using Hosting cPanle > File Manager tool or some FTP Client, for example FileZilla

And please make sure the folder is fully deleted. Then navigate to Dashboard > Plugins admin page and activate the wpForo plugin again.

Posts: 9
Topic starter
(@cybernijntje)
Active Member
Joined: 4 years ago

Thanks @alvina, but won't this remove all the manual changes I made to the forum?

1 Reply
Alvina
Moderator
(@alvina)
Joined: 5 years ago

Member
Posts: 1869

@cybernijntje,

but won't this remove all the manual changes I made to the forum?

Yes, the plugin and the date will be removed.