Hello,
I'm trying to set up wpforo on my website, but I'm running into an issue whenever a new user tries to "reset" their password after getting the confirmation email. Â
After typing in the password I get a "502 Bad Gateway" page. Â
This is a brand new install of wordpress with absolutely no changes or plugins to the default install.
I've contacted wpengine the host and they say it's an issue with the plugin.Â
Any ideas? Â
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Hi @mmoyer2655,
Please leave your forum URL to allow us check it. As a temporary solution please navigate to Dashboard > Forums > Settings > Features admin page and disable (set NO) the "Replace Reset Password Page URL to Forum Reset Password Page URL" option.
Hi @indikon,
We found this is a site specific issue, this is a conflict with other plugins. wpForo doesn't have core bug regarding to this and you should not wait for any fix. It's better to deactivate all plugins, change the theme and test it again. Then activate plugins one by, test it one by one after each plugin activation and find the conflict maker. Also please copy the Password Reset link of some test User (Subscriber) and leave it here to allow us check the URL structure.
I just clicked on that URL and didn't see such error. It works fine. in any case you can use the default WordPress reset password URL using this instruction: https://wpforo.com/community/how-to-and-troubleshooting-2/502-bad-gateway/#post-17905
Hi @indikon,
We couldn't find such an issue on our test websites. We'll need admin accesses to find and fix it. Could you please send admin login details to info[at]gvectors.com email address?