Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I can edit my profile once I have added a reply/topic by clicking on my name/nickname next to the topic/reply.
Question: how does a user setup their profile Avatar (e.g. access their forum user profile) before they have posted/replied? I can't figure out how to tell my customers to access their profile until they have posted/replied.
Follow-up: here on this site, I see that if the user has not setup a profile avatar, then you display what appears to be the first-letter of their name ("J" in this case) in a green circle. How do I enable that feature on my forums? https://birdersdiary.com/forum/
Hi @jeffjjones,
I can edit my profile once I have added a reply/topic by clicking on my name/nickname next to the topic/reply.
Question: how does a user setup their profile Avatar (e.g. access their forum user profile) before they have posted/replied? I can't figure out how to tell my customers to access their profile until they have posted/replied.
It seems there is a cache issue.
Please follow the steps below:
1. Please navigate to Dashboard > Forums > Dashboard admin page, click on the [Delete all caches] and [Delete User Cache] button.
2. If you have a cache plugin installed exclude the wpForo forum page from your cache plugin. Here is good information about that: https://wpforo.com/community/faq/wpforo-and-cache-plugins/
3. Delete all caches and press CTRL+F5(twice) on the frontend and check again.
Follow-up: here on this site, I see that if the user has not setup a profile avatar, then you display what appears to be the first-letter of their name ("J" in this case) in a green circle. How do I enable that feature on my forums? https://birdersdiary.com/forum/
You need "Leira Letter Avatar" plugin for that.
Thanks for the info on the plugin for Leira Letter Avatar.
But, I am not sure you answered my question in the first post above. I may have a cache problem, but the question remains, how does a user edit their Forum profile if they have never posted/replied before? Where is the link to that? I am sure it is somewhere, but I can't seem to find it.
Afterwards, I found that <siteurl>/forums/account does allow the user to get there, but should there be a link to this somewhere on the forums page?
Thanks again.
Update: I did as you suggested and a) Delete All Caches, and b) Delete User Cache. I don't believe that I have any cache plugin. Then Ctrl+F5 twice on my forum page.
Not sure what I was expecting to see from this, but no change that I can see.
fyi
Update: I added the Leira Letter Avatar plugin. Activated it.
Deleted all caches; delete user cache; refreshed Forum page twice; no Avatars.
Perhaps I am missing a step.
I am by no means a WP expert.
