How-to and Troubleshooting
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Jul 04, 2018 4:06 pm
Hi,
I have enabled Captcha for all the options under Forums > Tools, but I still can't see it enabled when testing. I tried Chrome, IE and Firefox but no luck. Please advise.
6 Replies
Jul 05, 2018 8:35 am
Hi sach0204,
Please delete all caches (Dashboard > Forums > Dashboard admin page) and check again.
Also please leave the forum URL to allow us to check it.
Jul 05, 2018 6:10 pm
Please make sure you don't have other reCAPTCHA plugins activated. Please deactivate those if there is any.
Also please delete the App IDs created in Google for reCAPTCHA and create it again. Then copy carefully and past in this settings fields. Make sure you copy paste correct key in correct field.