Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

[Closed] Email Notifications show "Hello [user_display_name]!"

How-to and Troubleshooting

Last Post by JeffJJones 3 years ago

5 Posts

3 Users

2 Reactions

863 Views

RSS

Posts: 42

JeffJJones

Topic starter

Aug 06, 2022 9:25 pm

(@jeffjjones)

Trusted Member

Joined: 5 years ago

After the upgrade to v2.0 and now at v2.0.4, my new post email notifications have stopped showing my name, and instead show...

"Hello [user_display_name]!"

Can I get back to having my name in there?

This topic was modified 3 years ago by JeffJJones

Topic Tags

email shortcuts

4 Replies

Posts: 2601

dimalifragis

Aug 06, 2022 11:29 pm

(@dimalifragis)

Famed Member

Joined: 5 years ago

This is a well known issue, it is currently investigated. Just wait for a fix.

Posts: 3611

Chris

Aug 07, 2022 8:23 am

(@chris)

Famed Member

Joined: 4 years ago

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

JeffJJones

(@jeffjjones)

Joined: 5 years ago

Trusted Member

Posts: 42

Aug 07, 2022 2:02 pm

Reply to

Chris

Posted by: @chris

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

Done. You already had a user account - subscriber role. I changed it to Admin and sent a password reset link if you need it.