[Closed] Email Notifications show "Hello [user_display_name]!"

How-to and Troubleshooting

Last Post by JeffJJones 3 years ago

5 Posts

3 Users

2 Reactions

710 Views

RSS

Posts: 42

JeffJJones

Topic starter

Aug 06, 2022 9:25 pm

(@jeffjjones)

Trusted Member

Joined: 5 years ago

After the upgrade to v2.0 and now at v2.0.4, my new post email notifications have stopped showing my name, and instead show...

"Hello [user_display_name]!"

Can I get back to having my name in there?

This topic was modified 3 years ago by JeffJJones

Topic Tags

email shortcuts

4 Replies

Posts: 2603

dimalifragis

Aug 06, 2022 11:29 pm

(@dimalifragis)

Famed Member

Joined: 5 years ago

This is a well known issue, it is currently investigated. Just wait for a fix.

Posts: 3616

Chris

Aug 07, 2022 8:23 am

(@chris)

Famed Member

Joined: 4 years ago

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

JeffJJones

(@jeffjjones)

Joined: 5 years ago

Trusted Member

Posts: 42

Aug 07, 2022 2:02 pm

Reply to

Chris

Posted by: @chris

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

Done. You already had a user account - subscriber role. I changed it to Admin and sent a password reset link if you need it.